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Educational Support Departments » Counseling » Frequently Asked Questions

Frequently Asked Questions

When should I contact my child’s school counselor?

  • To discuss academic concerns, social/emotional concerns, or behavioral issues
  • To discuss a family issue or concern
  • To discuss individual student needs
  • To set up a parent/team meeting
  • To obtain resources or community referrals

How can I request to set up a meeting with my child’s school counselor?

  • A meeting can be set up to meet with a counselor via email or by phone.

How does my child make an appointment with his/her school counselor?

  • Due to distance learning, students can contact their school counselor via email or phone to set up an appointment.

How can I see my child’s grades?

  • Student grades can be accessed through the Aeries Parent Portal. You can contact the school counselor via email for help.

Do teachers offer extra help?

  • Please contact the teachers via phone or email for individual questions. Students are encouraged to be prepared with questions prior to meeting with or talking to their teachers.